Privacy Policy

1. Information We Collect

We collect information you provide and information generated as you use the Site:

• Account & contact details — your name, email address, phone number, and password when you register or place an order.
• Order & delivery details — shipping and billing address, the products you order, and order history.
• Payment details — payments are processed by our payment partner. We do not collect or store your full card number, CVV, UPI PIN, or bank credentials on our servers (see Section 3).
• Distributor details — if you join our Independent Distributor programme, information needed to administer your account and facilitation fees.
• Usage & device data — IP address, browser type, pages viewed, and similar analytics collected through cookies and analytics tools to operate and improve the Site.

2. How We Use Your Information

We use your information to:

• process, fulfil, and deliver your orders, and provide order updates;
• respond to enquiries and provide customer support;
• administer accounts, the Independent Distributor programme, refunds, and returns;
• prevent fraud and keep the Site and transactions secure; and
• comply with legal, tax, and regulatory obligations.

3. Payment Information

Online payments on njmarrt.com are processed securely by our PCI-DSS compliant payment gateway partner. Your card, UPI, net-banking, or wallet credentials are entered on the gateway’s secure systems and are not stored by NJ MART. We receive only the transaction status and limited reference details needed to confirm and settle your order.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how the Site is used. We use privacy-respecting analytics to measure traffic and improve the experience. You can control or disable cookies in your browser settings, though some features of the Site may not work properly without them.

5. How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

• Logistics partners — courier and delivery providers, to ship your order to you;
• Payment gateway — to process and settle payments and refunds;
• Service providers — hosting, communications, and analytics vendors who process data on our behalf under confidentiality obligations; and
• Legal & regulatory authorities — where required by applicable law or to protect our rights.

6. Data Security & Retention

The Site is served entirely over encrypted HTTPS connections, and we apply reasonable technical and organisational safeguards to protect your information. We retain personal information only for as long as needed to fulfil orders, meet legal and accounting requirements, and resolve disputes. No method of transmission or storage is completely secure, but we work to protect your data and continually improve our safeguards.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential marketing communications at any time. To exercise these rights, contact us using the details below and we will respond within a reasonable period, subject to legal record-keeping requirements.

8. Children’s Privacy

The Site is intended for use by adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

For any questions about this Privacy Policy or your personal information, please contact: